Satoria Group awarded with CTW Quality Organisation status

Posted by Newsdesk
On 13th February 2018
Chinese Tourist Training, Chinese Tourist Welcome, ctw, hotel, poland, Satoria Group

With a number of its staff completing the CTW Chinese Tourist Welcome Training Programme at a training event in Warsaw, the Satoria Group has become the first hotel group in Poland to be awarded with CTW Quality Organisation status. The training was delivered by regional COTRI Country Partner Chinese Outbound Travel, which holds sole responsibility […]

Chinese companies are on their way to capture the global hotel investment market

Posted by Newsdesk
On 17th March 2016
anbang, hotel, investment, jin jiang, property, waldorf astoria, wanda

Since 2012, China has become the largest source market of outbound tourists for a number of European destinations. In the wake of this rapid growth of Chinese tourist numbers, a significant number of prominent China-based investors have begun to show interest in acquiring European hotels. A well-known Madrid landmark, the Edificio España was acquired by […]

U.S. hotels start providing services in Chinese to appeal to Chinese customers

Posted by Newsdesk
On 25th February 2016
2016, china, hotel, tourism, United States

With China becoming one of the most important tourism source markets of the United States, hotels in the U.S. have started taking measures to attract these new customers, such as providing services in Chinese language and electric kettles in the hotel rooms. In March 2015, Hilton Hotels launched a new campaign to meet the needs […]

New blog published by Professor Arlt on Forbes: Grand Hotel China

Posted by Newsdesk
On 14th December 2015
arlt, china, cotri, forbes, hotel, investment

Professor Wolfgang Georg Arlt of the Chinese Outbound Tourism Research Institute has just published a new article on his Forbes blog website. In this new blog, he analyzes the fact that Chinese companies are entering the global hotel markets by directly purchasing internationally recognized hotels or hotel groups. This has been a remarkable development of […]

Influx of Chinese tourists prompting hotels to adapt in new ways

Posted by Daniel Meesak
On 22nd October 2015
adaptation, chinese, hotel, outbound, product, shopping, tourism, tourists

The growing number of Chinese tourists spending hotel nights abroad is prompting many hotels to adapt to the different demands and preferences that Chinese people have in comparison to other customer groups. Some of the types of product adaptation may be less expected than others. For example, hotels in Australia found that their storage rooms […]

Growth in Chinese tourism fuelling hotel expansion plans

Posted by Daniel Meesak
On 21st October 2015
china, expansion, growth, hotel, middle class, tourism

In response to the rapidly expanding Chinese middle class, international hotel chains are now pursuing aggressive expansion in China. The ever-growing Chinese middle class is motivating international hotel operators to primarily increase the number of midscale brand hotels they offer in the Chinese mainland. Kenneth Macpherson, chief executive for Greater China at the world’s largest […]