COTRI Team

Prof. Dr. Wolfgang Georg Arlt
FRGS FRAS, Founder and Director
Claudia Barletta, M.Sc.
Project Assistant
Irina Berard, M.A.
Marketing and Partners Assistant
Yiming Cao, Ph.D. cand.
Head of Research
Nikola Danjus, B.B.A.
Head of Business Development & HR
Dr. Minjuan Deng-Westphal
Senior Researcher
Prof. Dr. Bernd Eisenstein
Vice Director
Emma Finney, M.A.
Research/Project Assistant
Egle Helms, M.Sc. and M.A.
Website Coordinator
Naveen Kumar, M.Sc.
Head of Sales
Jody Lam, B.A.
Sales Assistant
Christopher Ledsham, M.A.
Chief Communications Officer
Ranzi Li, M.B.A.
China Representative
Alex Manning, B.A.
Marketing Assistant
Tuong Nguyen, M.A.
Research Assistant
Brittany Rook, B.A.
Database and BD Assistant
Maria Rosa Medina Vega, M.Sc.
Leader CTT AV Production
Ilaria Sartori, B.A.
Project Leader CTT
Monica Turani, M.A.
Sales Assistant
Maude Yang, B.A.
China Representative
Tiffany Yu Xiang, M.Sc.
Sales Assistant
Jingjing Zhou, M.Sc.
Head of Finance

 

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Prof. Dr. Wolfgang Georg Arlt

FRGS FRAS, Founder and Director

Work field Senior expert on Chinese outbound tourism
Nationality German
Academic degree PhD Political Sciences, Master Sinology (FU Berlin/Germany)
Experience with China & Tourism Working in the field since 1970s. First visit to Mainland China in 1978. Tour Operator bringing Europeans to China (1980s) and Chinese to Europe (1990s). Since 2002 Professor for International Tourism Management at Westcoast UoAS in Heide/Germany, visiting or adjunct Professor at universities in UK, China and New Zealand. Fellow of the Royal Geographical Society (FRGS) and Fellow of the Royal Asiatic Society (FRAS).

Since 2004 director of COTRI.

Acknowledged as one of the leading experts on China’s outbound tourism.

Fun fact In 2016 Prof. Arlt conducted CTW trainings, keynotes, presentations etc. on all continents (except Antarctica!)

Claudia Barletta, M.Sc.

Project Assistant

Work field Research, Projects
Nationality Italian
Academic degree Master degree in International Relation – China Focused (University of Turin), double degree programme in collaboration with Zhejiang University
Bachelor degree in Oriental Studies (“La Sapienza” University of Rome)
Experience with China & Tourism Lived in China for two years – one year studying Chinese at Tongji University and one year finishing my master degree at Zhejiang University.
Fun fact The first time that she ate parmigiana was in the USA.

 

Irina Berard, M.A.

Marketing and Partners Assistant

Work field Marketing and Partner Relations
Nationality Russian
Academic degree M.A. in Chinese Studies (University of Würzburg);
B.A. in Regional Studies – China focused (Tomsk Polytechnic University, Russia)
Experience with China & Tourism Exchange student in National Chung Hsing University (Taichung, Taiwan) and Peking University (Beijing, China)

Internship: Ariva Beijing West Hotel & Service Apartment (Beijing, China)

Fun fact Siberian who is freezing in Hamburg

 

Yiming Cao, Ph.D. cand.

Head of Research

Work field Quantitative & Qualitative Data Collection, Analysis, and Management, Assistance with Research Projects.
Nationality Chinese
Academic degree Ph.D. candidate in Marketing (European University Viadrina), M.A. in Public Administration (Binghamton University), B.A. in Economics (China Agricultural University)
Experience with China & Tourism Born and raised in China
Fun fact Finally became a cat owner this year!

Nikola Danjus, B.B.A.

Head of Business Development & HR

Work field  Project Management, Bussines Development, Human Resources
Nationality  German
Academic degree  B.B.A. in Tourism Management
Experience with China & Tourism  Grew up in Taiwan, Hong Kong and Beijing. Studied Tourism Management in The Netherlands
Fun fact  Born in Taiwan

Dr. Minjuan Deng-Westphal

Senior Researcher

Work field Research
Nationality Australian
Academic degree Doctor of Philosophy
Experience with China / Tourism More than 10 years of working experience in the Chinese outbound travel industry.

Minjuan has an outstanding track record working with leading tourism organisations, both in public and private sectors and across a wide range of tourism-related industries; for instance, hotels, tourist attractions, tour operators, marketing representation and advisory on a global level.

Fun fact Called by her family members a ‘BR’ – Balcony Resident because she is absolutely obsessed with her plants and flowers on the balcony.

Prof. Dr. Bernd Eisenstein

Vice Director

Work field Professor at West Coast UoAS Heide/Germany
Nationality German
Academic degree PhD
Experience with China & Tourism Head of Institute for Management and Tourism at West Coast UoAS Heide/Germany
Fun fact Expert in Wine Tourism

Emma Finney, M.A.

Research/Project Assistant

Work field China Tourism Training (CTT)
Nationality American
Academic degree M.A. Chinese Studies, Würzburg University
B.A. Chinese Language and Anthropology, George Mason University
Experience with China & Tourism Lived in Shanghai and Beijing while studying abroad, traveled extensively across China.
Fun fact Vegetarian to the bone.

 

Egle Helms, M.Sc. and M.A.

Website Coordinator

Work field Website maintenance, Image and video creation, IT support
Nationality Lithuanian
Academic degree MSc and M.A. in European Studies (University of Southern Denmark, Europa-Universität Flensburg), B.A. in Political Science (Vytautas Magnus University)
Fun fact Total Rock’n’roll nut

Naveen Kumar, M.Sc.

Head of Sales

Position Head of Sales
Work field Sales, Key accounts
Nationality Indian
Academic degree M.Sc. in International Business Management (Berlin School of Economics and Law), B.A. in Economics Hons. (Loyola College, University of Madras)

Jody Lam, B.A.

Sales Assistant

Work field Sales
Nationality Chinese
Academic degree BA in Humanities, the Arts, and Social Thought
Experience with China & Tourism Spent most her life either being in China or travelling around the world.
Fun fact Once made an avocado statue

 

Christopher Ledsham, M.A.

Chief Communications Officer

Position Chief Communications Officer
Work field Communications, Public and Media Relations, Chinese Tourist Welcome Training Programmes, Project Support, Content Editing
Nationality Australian, Irish, British
Academic degree M.A. in International Relations (University of Melbourne), B.A. with Hons. in German (Trinity College Dublin)
Experience with China & Tourism Postgraduate research focus on Chinese overseas investment and international business
Fun fact Football hipster

Ranzi Li, M.B.A.

China Representative

Nationality  Chinese
Academic degree  M.B.A.
Experience with China / Tourism  Bachelor major in Tourism Management
Fun fact  Love travelling around the world, visited more than 30 countries.

Alex Manning, B.A.

Marketing Assistant

Work field Digital Marketing
Nationality English
Academic degree B.A. International Business Management at Lincoln University with study placement in Leipzig
Experience with China & Tourism University projects based on China for developing foreign businesses within China and for Chinese companies to the rest of the world.
Fun fact He knows everything there is to know about football and taught himself French.

 

Tuong Nguyen, M.A.

Research Assistant

Work field Research
Nationality Vietnam
Academic degree Master of International Management
Fun fact Voted to be one of the nicest people in high school.

Brittany Rook, B.A.

Database and BD Assistant

Work field Database
Nationality Canadian/English
Academic degree B.A. in International Relations and East Asian Studies;

pursing M.A. in Chinese European Economics and Business Studies

Experience with China & Tourism Lived in Xi’an and Chengdu
Fun fact Has a mild obsession with John Oliver

 

Maria Rosa Medina Vega, M.Sc.

Leader CTT AV Production

Work field  China Tourism Training (CTT)
Nationality Ecuadorian
Academic degree MSc. Geography: Tourism – University of Wroclaw – Poland with an international experience in Sapienza Università di Roma, Italy in the field of Communication and Social Research

BSc. Business Administration-Tourism and Hospitality Management (Universidad de las Americas – Ecuador)

Experience with China & Tourism – Nature Tourism Consulting
– As part of Universidad de las Americas in the program of linking with the community for the development of sustainable tourism in the Metropolitan District of Quito, EC
Fun fact She loves pączek/travel

Ilaria Sartori, B.A.

Project Leader CTT

Work field Quantitative and qualitative data collection, database, research projects
Nationality Italian
Academic degree B.A. in Economics and Social Sciences (Free University of Bolzano)
Experience with China & Tourism Studied Chinese language and culture, lived in Taiwan for 1 year
Fun fact She loves the nomadic lifestyle! And, of course, bubble tea

Monica Turani, M.A.

Sales Assistant

Work field Sales
Nationality Italian
Academic degree M.A. Modern China Studies – University of Freiburg.
B.A. Foreign Languages and Cultures, University of Bergamo.
Experience with China & Tourism Exchange at University of Dalian and Chinese University of Hong Kong for a year. Internship in Shanghai.
Fun fact In love with Chinese Cheese tea.

 

Maude Yang, B.A.

China Representative

Work field Research, Communication
Nationality Chinese
Academic degree B.A.
Experience with China & Tourism  Four years working with airline under marketing department
Fun fact On the first and only 10km marathon challenge she ended up in an ambulance. Definitely not a good runner.

Tiffany Yu Xiang, M.Sc.

Sales Assistant

Work field Sales
Nationality Chinese
Academic degree M.Sc Supply Chain Management and Logistics-University of Southampton
BA. Business Management-University of South Wales
BA. Human Resource Management-Xi’an University of Finance and Economic
Experience with China & Tourism 100% pure Chinese since 1993.
Always love to travel and blend with locals.
Fun fact Always cooks more than everyone can eat.

 

Jingjing Zhou, M.Sc.

Head of Finance

Work field Accounting
Nationality China
Academic degree Bachelor of Science, Peking University – China

Master of Science, Queen Mary Colleague, University of London – England

Fun fact Travelling & Yoga