COTRI Team

Prof. Dr. Wolfgang Georg Arlt
FRGS FRAS, Founder and Director
Constance Bichet, M.A.
Partners Assistant
Yiming Cao, Ph.D. cand.
Head of Quantitative Data Collection
Nikola Danjus, B.B.A.
Head of Business Development & HR
Dr. Minjuan Deng-Westphal
Head of Research
Prof. Dr. Bernd Eisenstein
Vice Director
Egle Helms, M.Sc. and M.A.
Website Coordinator
Caroline Ingrao, M.A.
Research Assistant
Maheerah Jahan, B.Sc.
Sales Assistant
Naveen Kumar, M.Sc.
Head of Sales
Thao Thu Le, M.Sc.
Research Assistant
Christopher Ledsham, M.A.
Chief Communications Officer
Ranzi Li, M.B.A.
China Representative
Jade Lui, B.A.
Training Development Assistant
Michelle Ovits, M.B.A.
Marketing Intern
Gergely Szentesi, B.Sc.
Partners Intern
Samantha Vaughan, B.Sc.
Database Assistant
Vladyslava Tsytsyurska, M.A.
Assistant for Public and Media Relations
Honger Wang, M.B.A.
Research Assistant
Maude Yang, B.A.
China Representative
Jingjing Zhou, M.Sc.
Head of Finance

 

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Prof. Dr. Wolfgang Georg Arlt

FRGS FRAS, Founder and Director

Work field Senior expert on Chinese outbound tourism
Nationality German
Academic degree PhD Political Sciences, Master Sinology (FU Berlin/Germany)
Experience with China & Tourism Working in the field since 1970s. First visit to Mainland China in 1978. Tour Operator bringing Europeans to China (1980s) and Chinese to Europe (1990s). Since 2002 Professor for International Tourism Management at Westcoast UoAS in Heide/Germany, visiting or adjunct Professor at universities in UK, China and New Zealand. Fellow of the Royal Geographical Society (FRGS) and Fellow of the Royal Asiatic Society (FRAS).

Since 2004 director of COTRI.

Acknowledged as one of the leading experts on China’s outbound tourism.

Fun fact In 2016 Prof. Arlt conducted CTW trainings, keynotes, presentations etc. on all continents (except Antarctica!)

Constance Bichet, M.A.

Partners Assistant

Work field Partners Relationship
Nationality French
Academic degree Master’s Degree of International Negotiation of Projects
Experience with China & Tourism Worked as FIT Client Account Executive in a Tour Operator and as Project Manager in a Travel Agency. Traveled twice in China.
Fun fact Fan and player of poker.

Yiming Cao, Ph.D. cand.

Head of Quantitative Data Collection

Work field Quantitative & Qualitative Data Collection, Analysis, and Management, Assistance with Research Projects.
Nationality Chinese
Academic degree Ph.D. candidate in Marketing (European University Viadrina), M.A. in Public Administration (Binghamton University), B.A. in Economics (China Agricultural University)
Experience with China & Tourism Born and raised in China
Fun fact Finally became a cat owner this year!

Nikola Danjus, B.B.A.

Head of Business Development & HR

Work field  Project Management, Bussines Development, Human Resources
Nationality  German
Academic degree  B.B.A. in Tourism Management
Experience with China & Tourism  Grew up in Taiwan, Hong Kong and Beijing. Studied Tourism Management in The Netherlands
Fun fact  Born in Taiwan

Dr. Minjuan Deng-Westphal

Head of Research

Work field Research
Nationality Australian
Academic degree Doctor of Philosophy
Experience with China / Tourism More than 10 years of working experience in the Chinese outbound travel industry.

Minjuan has an outstanding track record working with leading tourism organisations, both in public and private sectors and across a wide range of tourism-related industries; for instance, hotels, tourist attractions, tour operators, marketing representation and advisory on a global level.

Fun fact Called by her family members a ‘BR’ – Balcony Resident because she is absolutely obsessed with her plants and flowers on the balcony.

Prof. Dr. Bernd Eisenstein

Vice Director

Work field Professor at West Coast UoAS Heide/Germany
Nationality German
Academic degree PhD
Experience with China & Tourism Head of Institute for Management and Tourism at West Coast UoAS Heide/Germany
Fun fact Expert in Wine Tourism

Egle Helms, M.Sc. and M.A.

Website Coordinator

Work field Website maintenance, Image and video creation, IT support
Nationality Lithuanian
Academic degree MSc and M.A. in European Studies (University of Southern Denmark, Europa-Universität Flensburg), B.A. in Political Science (Vytautas Magnus University)
Fun fact Total Rock’n’roll nut

Caroline Ingrao, M.A.

Research Assistant

 

Work field Qualitative and Quantitative Research, Project Support
Nationality French
Academic degree Master’s Degree in International Negotiation of Commercial Projects
Experience with China & Tourism Interested in China since childhood.
Fun fact  Never saw the Lion King! Loves playing ping-pong.

Maheerah Jahan, B.Sc.

Sales Assistant

Work field Sales
Nationality Malaysian
Academic degree Bachelor of Science (Hons.) in Tourism Management, MARA University of Technology, Malaysia.
Experience with China & Tourism Took a Chinese-focused tour guiding course in a college. Participated in a cultural exchange programme with students from a Chinese university.
Fun fact Sings and plays the ukulele. Listens attentively to boring stories. Always up for dessert.

Naveen Kumar, M.Sc.

Head of Sales

Position Head of Sales
Work field Sales, Key accounts
Nationality Indian
Academic degree M.Sc. in International Business Management (Berlin School of Economics and Law), B.A. in Economics Hons. (Loyola College, University of Madras)

Thao Thu Le, M.Sc.

Research Assistant

Work field Research
Nationality Vietnamese
Academic degree Masters degree in Strategy, Innovation and Sustainability in Finland
Experience with China & Tourism Work in catering for Chinese Outbound Tourists in Finland.
Fun fact Beach Fan. Has discovered a talent for Trampolining,

Christopher Ledsham, M.A.

Chief Communications Officer

Position Chief Communications Officer
Work field Communications, Public and Media Relations, Chinese Tourist Welcome Training Programmes, Project Support, Content Editing
Nationality Australian, Irish, British
Academic degree M.A. in International Relations (University of Melbourne), B.A. with Hons. in German (Trinity College Dublin)
Experience with China & Tourism Postgraduate research focus on Chinese overseas investment and international business
Fun fact Football hipster

Ranzi Li, M.B.A.

China Representative

Nationality  Chinese
Academic degree  M.B.A.
Experience with China / Tourism  Bachelor major in Tourism Management
Fun fact  Love travelling around the world, visited more than 30 countries.

Jade Lui, B.A.

Training Development Assistant

 

Work field Training Content Development
Nationality Hong Kong
Academic degree Bachelor of Creative Media (City University of Hong Kong – Hong Kong).
Bachelor of Digital Media (Leuphana University – Germany).
Experience with China & Tourism Experience with China & Tourism Volunteer of tourism video promoter in Morocco. Collaborated with local people and students from different countries to promote a brand’s new image and culture of Morocco to the world through social media such as Youtube, Instagram, Facebook etc.
Fun fact Loves to eat.

Michelle Ovits, M.B.A.

Marketing Intern

Work field  Marketing
Nationality United States
Academic degree Bachelor of Science in Risk Management and Insurance & Marketing

Masters in International Tourism Management

Experience with China & Tourism Partnered with the University of Carthage to develop a hospitality symposium in Tunisia
Fun fact Avid scuba diver and practices Muay Thai in her spare time

Gergely Szentesi, B.Sc.

Partners Intern

Work field Partners assistant
Nationality Hungarian
Academic degree B.Sc. in Tourism
Experience with China & Tourism Participated in 2016 in the development of a new luxury, Western hotel brand in Chengdu.
Fun fact Love Hot-Pot

Samantha Vaughan, B.Sc.

Database Assistant

 

Work field Database
Nationality British
Academic degree Bachelor of Science in Psychology (Hons) (with International Experience TBA) –Bangor University, North Wales
Experience with China & Tourism Summer school program in business and economics with Shanghai University.
Fun fact Hobbyist Photographer

Vladyslava Tsytsyurska, M.A.

Assistant for Public and Media Relations

Work field Communication Design, Media Relations (Public Relations and Branding)
Nationality Ukrainian
Academic degree Bachelor of Communication Design

Master in Media Relations (University of Wroclaw – Poland) with International Experience IHECS Brussels and EU Flensburg)

Experience with China & Tourism Always been fascinated by Feng Shui. Worked with many international groups during events.
Fun fact Travel and Social Media addict

Honger Wang, M.B.A.

Research Assistant

 

Work field Research
Nationality Chinese
Academic degree Bachelor of Management (Anhui University – China).

Master in Leisure, Sports and Tourism Management (Rennes Business School – France).

Experience with China & Tourism Majored in Tourism Management in Anhui University.

Had an internship in Kunming Crown Plaza Hotel.

Fun fact Singing and swimming – love them!

Maude Yang, B.A.

China Representative

Work field Research, Communication
Nationality Chinese
Academic degree B.A.
Experience with China & Tourism  Four years working with airline under marketing department
Fun fact On the first and only 10km marathon challenge she ended up in an ambulance. Definitely not a good runner.

Jingjing Zhou, M.Sc.

Head of Finance

Work field Accounting
Nationality China
Academic degree Bachelor of Science, Peking University – China

Master of Science, Queen Mary Colleague, University of London – England

Fun fact Travelling & Yoga